Client feedback
Through your guidance and experience we have been able to purchase our dream home. Moving house is a daunting prospect. As well as financial and legal advice, Mike has been able to "hold our hand" through the whole process. Superb service!
B Coombs - Wakefield
Mike Elkins really listened to our concerns. He didn't rush us into any decisions and was always available to answer any queries. His advice was clear and concise. I feel I have someone who I can turn to for advice knowing he has my best interests at heart. I am confident that when I next need financial advice I will be given the same excellent service, and would not hesitate to use the services of Mike Elkins again.
Mr L - Kingskerswell - Devon (name witheld by request).
I have used your services continually since 1995 and feel confidence and trust about your company. One or two benefits gained are: a substantial increase to both my pension fund and PEPs/ISA's due to your advice and direction on investments. Although all contact has been via telephone and e-mail, I found it to be a more personal service rather than visiting a local office. The depth and detail that you went into covers our current and future financial needs and the options given gave us the confidence to make what we feel are the correct decisions.
I Harisson - Preston
One or two of the benefits that I got from you and value are: Your knowledge saves me money as best deal is found at beginning of applications. Also service - any time of day, all over e-mail, phone etc. Excellent knowledge of subject. Searched market and found best deals available. Successfully secured both mortgages over the phone and post.
P Purser - Exeter
My Wife Dawn and I wanted to express our sincerest gratitude for all the assistance, valued counselling and the positive manner in which you have again assisted us with our new house purchase and mortgage agreement. As you know this is the 5th time we have used your services to help us move house or re arrange finance on an existing house/project.
We have always sincerely appreciated the time you take to assess the merits and potential pitfalls when presented with a new instruction from us, and your vast experience really does help us decide which option suits our circumstances the best. Your counselling skills are invaluable when it comes to the precarious nature of house buying, and we always appreciate that you take the time to discuss at length any issues we have with a purchase, and the way in which you can perceptively offer alternatives that we had not thought off.
Our most recent house purchase has been one of the most emotionally draining times of our lives, with all the quirks and oddities expected when buying a house, however, without your counselling and advisory skills, and to be honest your patience, I really don’t think we could have stayed on course to achieve our new house, so a huge thanks to you for the time you have taken on this purchase for us, we really are in your debt. To have someone on your side at the end of the phone to offer a positive word when the deal looks shaky is such a bonus. I can’t ever imagine asking another high street lender to ever work with us again, as your service levels, and the personal touch you offer cannot be bettered in our opinion.
D Soppelsa - York
Specifically I was happy with: being able to discuss at length my concerns over mortgages and life policies offered by other financial advisors which would have been disastrous had we taken them on. Very sound advice given. As well as a very good life and critical illness policy, I found that being able to contact and discuss any concerns over the 'phone very good with very little or short notice. An excellent service all round.
C O'Doherty - Barnsley
Good communication, pro active, dealt with problems instantly, good knowledge of our particular mortgage package, overall came across as very professional. One or two of the benefits that that we value most is "your experience and knowledge of the current market. Overall feeling about your company, Very Good
P & S Welburn - Walsall
I would just like to let you know that I am very pleased how my past and present financial arrangements have been handled and look forward to our future business together.
S Dale - Teignmouth